Digital Products Policy
At TastyPlot, all products sold on our website are digital products, including but not limited to digital cookbooks, meal planners, guides, and downloadable content.
Because these products are delivered electronically and made accessible immediately after purchase, we do not offer returns or physical exchanges.
No Refunds on Digital Downloads
Due to the nature of digital products, all sales are final once the download or access has been provided.
Refunds will not be issued for:
- Change of mind after purchase
- Accidental purchases
- Failure to read the product description
- Compatibility issues with personal devices or software
- Claims of dissatisfaction after accessing the content
We strongly encourage customers to review product descriptions carefully before completing a purchase.
Exceptions (Limited Cases)
Refunds may be considered only in the following exceptional situations:
- The digital product was not delivered due to a technical error on our side
- The file is corrupted and cannot be accessed after support assistance
- Duplicate payment was made for the same product
In such cases, customers must contact us within seven days of purchase.
How to Request Support
If you experience any issues with your purchase, please contact us at:
When contacting support, please include:
- Your order number
- The email address used for the purchase
- A clear description of the issue
We aim to respond within forty-eight hours.
Chargebacks and Disputes
Initiating a chargeback or payment dispute without contacting us first may result in:
- Immediate suspension of access to purchased products
- Permanent restriction from future purchases
We encourage customers to contact us directly so we can resolve any issues quickly and fairly.
Agreement to This Policy
By purchasing any product from TastyPlot, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy, as well as our Terms & Conditions and Privacy Policy.